Comprehensive Introduction:

At Elite Clinics, we are committed to protecting your privacy and personal data. This policy outlines how we collect, use, and protect your personal information, and how you can exercise your rights regarding your data. We assure you that we handle your data with the highest standards of security and confidentiality.

Collected Data (Detailed Explanation):

• Basic Data: Name, phone number, email address, address, date of birth, gender.
• Health Data: Medical history, medication allergies, information related to tests and diagnoses, medical images (when necessary).
• Booking and Appointment Data: Reservation details, visit dates, requested services.
• Payment Data: Secure payment information (we do not store complete credit card information).
• Usage Data: Information about how you use our website and application, such as the pages you visit and the links you click on.
• Device Data: Device type, operating system, web browser, and IP address.

Purposes of Data Collection and Use (Clear and Direct):

• Providing Medical Services: Managing your medical records, scheduling appointments, providing personalized medical care.
• Communicating with You: Responding to your inquiries, sending appointment reminders, providing updates about your health status.
• Improving our Services: Analyzing data to enhance our services, customizing your experience, and providing relevant promotional offers.
• Compliance with Regulations: Maintaining accurate medical records to comply with legal requirements.

Protecting Your Data (Highlighting Measures Taken):

We are committed to implementing the highest security standards to protect your personal data:

• Encryption: Using encryption techniques to protect sensitive data during transmission and storage.
• Firewalls: Safeguarding our systems against unauthorized intrusions.
• Access Control: Restricting access to your data to authorized employees only.
• Employee Training: Providing ongoing training to employees on the importance of data protection.

Data Sharing (Full Transparency):

We do not share your personal data with any third party except in the following cases:

• Service Providers: Trusted partners who assist us in delivering our services (such as web hosting companies, payment processors).
• Government Authorities: If required by law or for security reasons.

Your Rights (Clear Explanation):

You have the right to:

• Access Your Data: Request a copy of your personal data held by us.
• Correct Your Data: Request the correction of any inaccurate information.
• Delete Your Data: Request the deletion of your personal data in cases permitted by law.
• Object: Object to the processing of your data for specific purposes.

Cookies:

We use cookies to improve your experience on our website. You can control cookie settings through your browser.

Changes to the Privacy Policy:

We reserve the right to modify this policy. Any changes will be published on this page.

Contact Us:

If you have any questions or inquiries, you can contact us at callcenterelitesa@gmail.com.